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Terms and Conditions

Please read our Terms and Conditions (‘T&Cs’) carefully before booking any classes with us. By signing our T&C’s (via the registration form) you are confirming that you have read the T&Cs and agree to be bound by them.

1. INTRODUCTION

Dance & Fitness with Mica is a dance and fitness company that offers fitness classes for all abilities. We aim to provide a service that meets and exceeds your expectations. All classes are provided by Dance & Fitness with Mica.

In these T&Cs ‘we’, ‘our’ and ‘us’ refers to Dance & Fitness with Mica. ‘you’, ‘your’, ’yours’ refers to you, the client.

2. BOOKINGS

All bookings should be made via the website ‘www.picktime.com/dancefitnesswithmica’.

Bookings can be made up to 30 minutes prior to the start of your selected class and advanced bookings for our main classes will be made available in monthly blocks.

After you have booked your place, there will be a button, ‘PAY HERE’, that will take you to our ‘Payment Details’ document. You will also receive a booking confirmation email.

Your booking is not complete until you have received a booking confirmation email and successfully paid. Please make sure you receive a confirmation email before attending a class. It is your responsibility to ensure you have made your booking and payment correctly. If you have any problems with booking, please email dancefitnesswithmica@gmail.com.

3. PRICES AND FEES

Prices are clearly shown in £ at www.picktime.com/dancefitnesswithmica and shown in £ and € on our ‘Payment Details’ document.

All prices and fees are subject to increase and we reserve the right to change the price at any time prior to confirmation of booking. All price changes will be shown clearly at www.picktime.com/dancefitnesswithmica and on our ‘Payment Details’ document.

4. PAYMENT POLICY

Payment of classes must be made at the time of booking and can be done via online banking.

Payments must be made to:

If payment has not been received within 1 hour of booking, we will send you a payment reminder email. If the payment is not completed within 2 hours of the payment reminder email, we reserve the right to cancel your booking in the selected class, unless agreed otherwise by contacting dancefitnesswithmica@gmail.com.

If payment is not received before the start of a class, you will not be able to attend the class.

5. CANCELLATION AND REFUND POLICY

You may request to cancel your place by emailing dancefitnesswithmica@gmail.com up to 24 hours before your class is due to start. You may then reschedule to another class of the same cost (providing the rescheduled date is within 1 month of the cancellation date) or request a refund. This will give someone else a chance to fill the place. However, if you cancel within 24 hours of your class then unfortunately there won’t be an opportunity to reschedule or request a refund.

All refunds are made via Revolut with a payment link that will be sent to you via email. If there are any problems receiving your refund, please contact dancefitnesswithmica@gmail.com.

You are allowed 2 cancellations per calendar month, any cancellations over two during the month will not be rescheduled or refunded.

6. CANCELLATION BY US

If for any reason we have to cancel a class you have booked on to, we will send you an email as soon as we can. We will also post on our Facebook, www.facebook.com/dancefitnesswithmica, and our Instagram, www.instagram.com/dancefitnesswithmica, about the cancellation.

You will then be invited to contact us via email to let us know whether you would like to reschedule to another class of the same cost (rescheduled date to be within 1 month of cancellation date) or receive a full refund. If we don’t hear from you with your choice within 7 days of the date our email was sent, you will still be able to reschedule (rescheduled date to be within 1 month of cancellation date) but unfortunately, a refund will then be unavailable.

We may cancel your booking if payment has not been received within 24 hours of a payment reminder email being sent, unless agreed otherwise.

We may cancel any further bookings you make or have made if you have breached any terms and conditions of this agreement.

7. LATENESS POLICY
Dance & Fitness with Mica operates a policy that prevents you from taking part in a class if you are more than 5 minutes late, unless you have contacted dancefitnesswithmica@gmail.com at least 15 minutes before the class and have agreed otherwise. This is in place to help keep the smooth running of the classes and to be mindful of the instructor and other participants.

8. NO SHOWS

If for any reason, you do not show up to your class, unfortunately, we will not be able to offer a refund or reschedule to another class.

9. CLASS AVAILABILITY

All classes are offered by us subject to availability. We do not guarantee availability at any time.

10. REGISTRATION AND PAR-Q FORM

All clients must complete a registration form, which includes a PAR-Q (Physical Activity Readiness Questionnaire), at the time of the first booking with us. This is necessary for both your and our safety to disclose any medical conditions or concerns that may hinder your ability to undertake physical activity safely. It is the responsibility of the client to complete this form with correct and up to date information and if any information should change, to inform us via dancefitnesswithmica@gmail.com. If a form is not completed before your first class, you will not be able to attend our classes until you have done so.

If you have not attended a class at Dance & Fitness with Mica for more than 6 months, You will need to complete another registration form as we will have deleted your information from our system. This is in adherence to our Data Protection Policy.

11. ONLINE DETAILS

All our classes take place online via Zoom. The online class link will be emailed to you 30 minutes prior to the start of your class, as long as a payment and registration form has been received. Please note the class link will change every session.

When you click on the link emailed, you will enter the waiting room of the zoom meeting/class and then be let in by the instructor at the start of the class. The waiting room will be open 10 minutes prior to the class starting.

These class details are for you and you only and cannot be given to or used by anyone else. Only the people booked on the class will be let into the zoom meeting. For this reason, we ask you to use the name with which you have booked the class when joining the zoom meeting. Alternatively, contact dancefitnesswithmica@gmail.com at least 15 minutes before the class if you wish to use another name so we know who to let into the meeting.

If multiple people are using the same device to access the class, all participants must have booked separately and paid to take part.

Please ensure you have adequate bandwidth and space available to perform the required exercises, remove any trip hazards or objects that could get knocked over or damaged. We are not liable for any damage or injury caused during these classes.

Please ensure your streaming device is set up to allow the host to see your entire body as best you can. You may be asked to alter your camera position.

12. COMPLAINTS PROCEDURE

If you have a complaint, please email us at dancefitnesswithmica@gmail.com. We will deal with it promptly, effectively and in a positive manner. We will acknowledge your complaint as soon as possible and aim to resolve the problem immediately. If this is not possible, we will keep you updated with the steps we are taking to resolve your complaint.

13. HEALTH AND SAFETY

There are risks when exercising and you should not undertake any exercises you have been advised are not suitable for you. You should always exercise in a safe manner and to your ability. If you are concerned or know that you may have a medical condition that may affect your performance, you should seek medical advice prior to starting any of our classes.

Your health is your responsibility and we take no liability for injury or death caused by exercises in our classes.

We request that you should dress appropriately for a fitness setting - trainers, shorts, leggings, vest or T-shirts and have a drink of water nearby.

14. CODE OF CONDUCT
You must treat the other clients in the class and the instructor with respect. Bullying is not tolerated.

15. DATA PROTECTION AND COLLECTION
At Dance & Fitness with Mica, we are committed to ensuring the information you share with us is protected and safe.

• What information we collect
  We will require your Name, Email Address, Date of Birth, Country of Residence, Contact Number, Emergency Contact Name & Number and Medical Information. This will be collected via our registration form on Google Forms. Bank account details and Address will also be required in the event of a refund. This will be provided by Revolut, with which Dance & Fitness with Mica has no affiliation. It is your responsibility to provide accurate and up to date information and if there are any changes, to email us at dancefitnesswithmica@gmail.com.
  
• How your information will be used
  Your information will be required for the running of the service and used for the following reasons: Communication, Emergencies, Safety, Refunds and Basic analytical purposes.
  
• Where your information will be stored
  Your information will be stored digitally. When registering, your information will be gathered via Google Forms and will then be entered into your customer profile on Picktime. Both of these platforms use password-protected accounts.
  
• How long your information will be stored
  Dance & Fitness with Mica will keep your information for 6 months after your last class attendance. After these 6 months, all your information provided to us will be deleted. Information provided directly to Revolut, during the refund process, will be covered by their Privacy Policy.
  
• Third-party companies
  All third party companies we use (Revolut, Google Forms, Picktime and Zoom) will keep your information safe under their Privacy Policies. Dance & Fitness with Mica has no affiliation with these companies so has no control over and cannot be held responsible for the protection and privacy of your information on these sites. We trust these companies will keep your information safe and secure.
  
• Who is responsible for your information
  The data controller at Dance & Fitness with Mica is Mica Davies who is responsible for the information provided directly to Dance & Fitness with Mica. You can contact her by email via dancefitnesswithmica@gmail.com.
  
• Controlling your personal information
  You may choose to restrict the use of your personal information. If you have previously agreed to us using your information, in order to attend classes, you may change your mind at any time by emailing dancefitnesswithmica@gmail.com. Your information will only be used for the reasons given above and will not be sold, distributed or leased to third parties unless we have your permission or are required to do so by law. You may request details of the information we hold about you. If you would like a copy of the information held and/or believe it to be incorrect or incomplete, please email dancefitnesswithmica@gmail.com. We will promptly correct any information found to be incorrect.

16. AGE RESTRICTIONS
All clients wishing to take part in any class at Dance & Fitness with Mica must be over the age of 16.

17. SOCIAL MEDIA
Dance & Fitness with Mica uses social media, Facebook and Instagram, for marketing and promotional purposes. You will be asked on our registration form if you give consent to be included in photographs and videos posted on our social media pages for these purposes. You will always be told when a photograph or video will be taken and can choose whether to be involved at that time. We respectfully ask for all clients not to take photos or videos during a class unless authorised by the instructor.

18. INTELLECTUAL PROPERTY
Dance & Fitness with Mica reserves the right to retain copyright over our branding, logo & banner and routines created by Dance & Fitness with Mica. You may not copy, distribute, rent or lend, perform other than during class, adapt or put on the internet without permission from Dance & Fitness with Mica. Any feedback, comments or suggestions you may provide regarding Dance & Fitness with Mica is entirely voluntary and will be free for us to use. We reserve the right to use such feedback, comments and suggestions as we see fit without any obligation to you.

19. ACCURACY OF INFORMATION

We do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this document for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

20. FUTURE CHANGES

The content of this document is for your general information and use only. Dance & Fitness with Mica reserves the right to amend and update these T&Cs at any time without notice. It is your responsibility to check online at regular intervals for changes to this document.

21. PROMOTIONAL OFFERS

• Any 3 August classes for 2 - offer only valid for classes in August. This offer can not be transferred to a date outside of august, any cancellations to a date outside of august will be expected to pay the full class price.

22. GOVERNING LAW

This document is governed by the law of England and Wales.