Volvo Cars — a UX case study

Jon Marshall
The Startup
Published in
8 min readSep 5, 2019

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Introduction

I was hired by AKQA as a senior UX architect in mid 2017 to work on-site at Volvo in Gothenburg, Sweden. I was tasked with the following:

  • Suggest ways of improving the information architecture of Volvo’s website
  • Design features and deliver a new car…

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Jon Marshall
The Startup

London-based UX expert: I enjoy solving problems with insightful research, intuitive flows and elegant interfaces. https://jonmarshall.co.uk/