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Search Results for: questions

THE POWER OF QUESTIONS

A recent study concluded that the average adult processes over 6,000 thoughts daily. How fascinating! They must include questions, assumptions, reliving experiences be it positive or negative. But what I have discovered, is that questions can be an immensely powerful tool for thriving in the marketplace.   From speaking to HR professionals and observing people, communication skills […]

THE POWER OF QUESTIONS IN BUILDING RESILIENCE

How resilient are you? Two brief scenarios. So Saed, the Sales lead just concluded a presentation in the management meeting. The feedback was not great. The board think his tactics were sloppy and will not deliver on stemming the tide of plummeting sales. And they are not alone on this. The head of Marketing and […]

SELF-LEADERSHIP & MASTERING RESILIENCE

Amidst prevailing uncertainties today, many grapple with discovering their purpose, achieving ambitions, or simply regaining stability. This juncture demands introspection and the exercise of self-leadership, which I interpret as the deliberate process of managing one’s internal fortitude to uplift oneself, leveraging available resources for support throughout the journey. Within this article, I aim to explore three pivotal aspects: oneself, one’s support system, and potential detractors.

THE POWER OF FOLLOW-UP: NURTURING RETAILER-CUSTOMER RELATIONSHIPS 

Gone are the days when retailers could be content with one-off, transactional interactions with customers. The relationship between retailers and customers has evolved into a dynamic, two-way exchange, and it is crucial for retailers to take the lead in fostering this connection. While some customers may not actively seek this relationship, it is the retailer’s responsibility to initiate and nurture it. 

INDUSTRY MASTERY: ELEVATING YOUR ORGANIZATIONAL INFLUENCE WITH EXPERTISE

Influence is not just about who you know, but what you know about your industry. Welcome to the world of industry knowledge, a pivotal component of the P.I.C. model (Product, Industry, Customer) that can catapult your influence within your organization to new heights. In this article, we will delve into why industry knowledge is a powerful lever of influence and how you can harness its potential. 

TWITTER REBRANDING: EMBRACING THE X-FACTOR FOR FUTURE SUCCESS 

In the world of social media, Twitter has always been at the center of drama and challenges, even before Elon Musk stepped into the picture. Despite its strong brand equity, (as at July 2023, Twitter’s market cap is at $41 billion) the platform has faced its fair share of ups and downs, not to mention the rising competition from Instagram’s Threads. Despite the negative wrap from industry experts, media and public, Elon Musk’s decision to rebrand Twitter might seem like a radical move, but it could be just what the platform needs for a fresh start under its innovative owner.