Customer Success Associate / Administrative Manager Associate (offline)

Our client is building a leapfrog proptech platform driven by artificial intelligence (AI) - that is integrating homeowners, service providers, realtors, and property inspectors to fundamentally change how we manage, maintain, and upgrade our home.

Starting with a best-in-class home maintenance product that won TechCrunch Top Pick in AI/ ML 2019 - our client is pioneering digitization & AI in the $16T residential property market, the largest asset class in the US.

Now we are seeking a highly organized and detail-oriented Administrative Manager to join our Customer Success and Marketing teams. The successful candidate will be responsible for managing the day-to-day operations of the department and ensuring the smooth running of the team

Responsibilities:

- Manage the day-to-day administrative tasks of the Customer Success and Marketing departments.

- Coordinate and schedule meetings, appointments, and events for the team.

- Oversee the preparation and distribution of departmental reports and other documents.

- Respond to email and phone inquiries from internal and external stakeholders.

- Collaborate with other departments to ensure cross-functional alignment on projects and initiatives.

- Assist with project coordination and management.

- Perform other duties as assigned by the department’s heads.

Requirements:

- Experience as an Administrative Manager or similar role will be a plus.

- Excellent organizational and time management skills.

- Strong attention to detail.

- Excellent communication and interpersonal skills, with fluency in written and spoken English.

- Willingness to work with EST time zone (working hours 14:00 - 23:00 or 15:00 - 24.00).

- Strong strategic thinking and analytical skills.

- Ability to prioritize and multitask effectively.

- Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)

- Ability to work independently and as part of a team.

- Ability to maintain confidentiality and handle sensitive information.

- Bachelor's degree in marketing, business, or a related field preferred.

We offer:

- Full remote job.

- Competitive compensation, based on experience.

- Unlimited paid vacations and sick-leaves.

- Flexible schedule.

- One of those rare opportunities where you can truly “leave a dent in the universe”.

- Free English classes.

- An open, transparent and fun work culture.

- Career and professional growth.

- Modern and comfortable office very close to the subway.