Client Manager (offline)

🔥🔥🔥We are looking for an energetic and responsible Client Manager for our company.

You will interact with clients, address their needs, and ensure high levels of satisfaction. Our company is actively growing, so we are seeking a professional who is eager to grow with us and contribute to its development. If you have excellent communication skills, can work well in a team, and are ready to take on challenges, we look forward to receiving your application.

😎Requirements:

— Experience in a relevant position (Account manager, Pre-Sale Manager, Product Manager, Project Manager) or successfully completed courses;

— Upper-Intermediate level of English;

— Understanding of B2B client management and the ability to identify and fulfill client needs effectively;

— Negotiation and conflict resolution skills to ensure mutually beneficial outcomes for the clients and the company;

— Excellent listening, negotiation, and presentation abilities;

— Strong verbal and written communication skills;

— Ability to multitask and juggle several responsibilities simultaneously, stress resistance;

— Constant desire to learn new things and master a large amount of new knowledge.

🎯Responsibilities:

— Implement the client’s purchased services;

— Work closely with internal teams to make sure that the key client receives the support they need;

— Keep track of key metrics to measure the success of the client’s account and the team and identify areas for improvement;

— Monitor service quality;

— Gather feedback from the client and share it with the internal team to improve delivered services;

— Address any issues or concerns the client may have and work to resolve them promptly;

— Carry out upselling;

— Work with the technical part of the services.

🎂We Offer:

— Payment tied to currency.

— Remote work.

— Unlimited vacation.

— Minimum bureaucracy and reporting requirements.

— Creating a friendly atmosphere is effortless.