Purchases at AliExpress with cashback in your country
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart or your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (9661)
This is my first attempt. It's a bit confusing.
Good day!
Thank you for sharing your experience.
We believe that future purchases will be only pleasant :)
I wanted to take part in the Cash back to school promotion. I clearly fulfilled all the conditions of the promotion. But the cost of my purchase was deliberately understated so as not to provide a number for the draw. The sediment remained. I don’t understand why they would do such a trick? One plus from this negative situation is communication with the manager Anastasia. A mega professional specialist. If all the employees were like her, then there would be no such misunderstandings.
Good day!
The difference between the payment amount and the amount displayed in the LetyShops account occurs for several reasons:
- cashback is accrued only on the net cost of goods (excluding delivery and discounts, coupons);
- AliExpress works in dollars, and we work in hryvnias. There is a double conversion: payment is made at the bank's exchange rate, and the reward is transferred at the NBU exchange rate.
We state these terms in advance on the store page so you can understand why the final amount may differ.
We understand that this situation can be frustrating. However, the amounts are transferred to us automatically and we cannot change them.
Believe me, it makes no sense for us to hold a promotion and at the same time somehow limit participation in it. We are sincerely interested in you being satisfied with your purchases and winning nice gifts.
Your words were conveyed to Anastasia. 
